Learn about computers

I strive to talk about computing in plain English. Over the years, I’ve written the following introductions to topics my customers encounter a lot. I keep them as short as possible, and review them often to keep them relevant. I welcome your feedback, or suggestions for new articles.

Current matters

• End of support for Windows 10
• Microsoft 365 price increase
• The new Outlook

Privacy and scams

• Data breaches
• Extortion scams
• Phishing
• Scam phone calls
• The gift card scam

Security

• Antivirus software
• Fake apps
• Malware
• Passkeys
• Passwords
• Rogue security software
• Software updates
• Two-factor authentication

Web and browsers

• Browser notifications
• Chrome extensions
• Chromebooks
• Cookies and cache
• Tabbed browsing
• URLs
• Web browsers and search engines

Broadband and Wi-Fi

• Broadband speed
• Mobile data versus Wi‑Fi
• TalkTalk and remote support

Miscellaneous

• Backup
• Deleting old data
• Donating old computers
• Filing in Gmail
• Licensing Microsoft Office
• Restarting apps and devices
• Updates to legal documents
• Wireless mice