Reset Windows networking

If your Windows PC shows that it’s connected to your Wi-Fi or Ethernet network, but you are unable to load websites or use email – and you have already tried restarting your computer, and turning your router off and on again, as well as any Wi-Fi extenders – this procedure will often fix the problem:

1. Right-click the Start button or, alternatively, hold the Windows logo key and type the letter X.
2. From the menu, choose Windows PowerShell (Admin).
3. Click Yes.
4. Type the following commands in turn, pressing Enter after each. Ignore any errors that appear:
   • netsh winsock reset
   • netsh int ip reset
   • ipconfig /release
   • ipconfig /renew
   • ipconfig /flushdns
5. Click Start > Power > Restart to restart your computer.

Further reading

For more network troubleshooting steps, see Microsoft’s guide Fix Wi-Fi connection issues in Windows.