Reset Windows networking
By Martin Edwards
If your Windows PC shows that it’s connected to your Wi-Fi or Ethernet network, but you are
unable to load websites or use email – and you have already tried restarting your computer, and
turning your router off and on again, as well as any Wi-Fi extenders – this procedure will often
fix the problem:
- Right-click the Start button or, alternatively, hold the Windows logo key and type the
- From the menu, choose Windows PowerShell (Admin).
- Click Yes.
- Type the following commands in turn, pressing Enter after each. Ignore any errors that
netsh winsock reset
netsh int ip reset
- Click Start > Power > Restart to restart your computer.
For more network troubleshooting steps, see Microsoft’s guide
Wi-Fi connection issues in Windows.